Adherence to the principles of accountable gaming is at the leading edge of our priorities at Bet9ja. We believe betting must purely be for home entertainment. We are devoted to the security and wellness of our consumers versus gaming-related issues, as this is of paramount significance to us.
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Bet9ja has put in location flexible strategies and precaution to allow our clients to manage their activities and we will always take the required steps to avoid gaming-related issues.

RELAX, IT'S ONLY A VIDEO GAME

We advise you wager with what you can afford to lose. To guide your bet placement, you can decide in advance just how much to spend on betting and never exceed that limit. We use you the opportunity to personalise your spending limitation at Deposit Limits.

FOLLOW THE BET9JA TIPS

1. Gamble for enjoyable.

1. Only gamble with funds you can possibly afford to lose and don't bet with funds you need for day-to-day living.
2. Decide how much time to dedicate to gambling and don't exceed this limit. You can utilize Deposit Limits to inspect your spending.
3. Decide how much cash to purchase your home entertainment and regard the choice you have actually made. Gambling should not be your only source of fun.
4. Don't chase losses and accept the result as the cost of home entertainment.
5. Don't request for credit for betting.
6. Ensure you understand the rules of the game and the house edge.
7. Balance the time you commit to betting with other leisure activities.
8. Don't wager to escape from isolation or anxiety. Only wager for the desire to play and have enjoyable.
9. Do not wager if your clarity has been impaired by alcohol or drugs.
   
   IF BETTING BECOMES An ISSUE, TAKE A BREAK
   
   Problem betting can be acknowledged by modes of conduct such as a high level of costs, bad work results, relationship troubles, theft, lying and anxiety. If gambling ends up being an issue, then it is no longer entertainment. TAKE A BREAK. You ought to choose when and for the length of time, and for more assistance you can call our client service team.
   
   TAKE THE TEST AND FIND OUT WHAT TYPE OF PLAYER YOU ARE
   
   Check regularly to examine your betting routines. We would like to assist you to much better understand them and fix them if essential. Start from this simple test - it will simply take a minute:
   
   1. In the last 12 months, has wagering or gambling often triggered you issues at work or at home?
10. In the last 12 months, has betting or gambling caused arguments or other severe problems with your household, good friends, neighbours or coworkers?
11. In the last 12 months, have you tried to hide the quantity you wished to wager from relative or pals?
12. Do you often say you are winning when in reality you are losing?
13. With the passing of time, have you needed to increase the frequency of your betting and betting to keep it exciting?
14. In the last 12 months, have you utilized betting or wagering to escape from personal problems or to feel better?
15. In the last 12 months, after having lost cash betting, have you instantly bet once again to try to recover the cash lost?
16. In the last 12 months, have you attempted to gather cash for bets by utilizing incorrect cheques, taking or by turning to other illegal acts?
17. In the last 12 months, have you gambled although you had assured yourself you would refrain from doing so or have you bet for a longer period than what you set up?
    
    If you have actually responded yes to more than 5 questions, wagering is no longer a form of home entertainment for you and may constitute a major issue. Therefore, we prompt you to seriously consider the possibility of taking a break and look for assistance. You can click on this link to visit Gambling Therapy for help.
    
    VULNERABLE AND UNDERAGE PERSONS
    
    It is unlawful for anybody listed below the age of 18 to open a betting account or place a bet with Bet9ja.
    
    According to our General Terms & Conditions, we might need you to supply a copy of your ID to prove your identity, including your age, for numerous factors. If we find an underage or susceptible person operates an account with Bet9ja, the account will be closed and any jackpots will be surrendered.
    
    Bet9ja will make thorough effort to prevent minor gaming. If you are concerned that a minor player runs an account with Bet9ja, please contact our Help Center and we will take necessary steps.
    
    Persons under the age of 18 are not permitted at Bet9ja outlets.
    
    SETTING LIMITS
    
    DEPOSIT LIMITS
    
    You can choose to restrict the amount of cash to be deposited into your betting account daily, weekly and month-to-month. To access this alternative, visit My Account > Responsible Gambling to review and customize your deposits limits
    
    Any decrease or boost to your limit would take effect instantly upon receipt of instruction.
    
    SELF-EXCLUSION
    
    The self-exclusion option is readily available to any customer who may have a gambling problem or believe they are vulnerable to betting. If you believe you require to take a break, you ought to consider self-exclusion wherein you can take a break beginning from a minimum duration of 90 days. You can likewise ask for to close your account at any time.
    
    Customers who self-exclude would have their account suspended throughout of the exclusion duration and Bet9ja would make efforts to prevent the opening of any brand-new account being opened by the client throughout this duration. Please describe the aid page for more info on your choices.
    
    We likewise motivate omitted individuals to eliminate Bet9ja from alerts and delete/uninstall any Bet9ja app or website.
    
    If any self-excluded individual is identified at our physical outlets, an authorised personnel member shall request for such omitted person to leave the premises. Visit My account > Responsible Gambling > Self-exclusion to ask for the self-exclusion.
    
    SIGNAGE AND ADVERTISEMENT
    
    Bet9ja discourages minor betting by publishing notices mentioning the legal age to gamble as approved by the Lagos State Lotteries and Gaming Board at all Bet9ja outlets.
    
    Bet9ja ensures its media materials and adverts (through all channels, including television, radio, social networks, prints, mails etc) contain a responsible gaming message to secure underage and vulnerable individuals. Our adverts do not deceive viewers as to chances to be gained from gaming, as we make sure betting is viewed as a type of .
    
    STAFF TRAINING
    
    Our staff are well trained to guarantee compliance with our accountable video gaming policy on our site and outlets and will get refresher training at intervals. The customer support team is on hand to deal with any gaming-related issues or issues you may have.
    
    Where it is required, we might avoid a client from continued video gaming on our platforms in accordance with our Terms.
    
    COMPLIANCE WITH THE REGULATIONS
    
    Bet9ja takes its compliance duties very seriously and will report any activity that is required to be reported by the applicable policies to the respective licensing and state authorities.
    
    DO YOU NEED HELP?
    
    If you want to speak with somebody about your betting, please contact our Problem Gamblers Hotline on +234809 999 0933 or send an email to responsiblegaming@bet9ja.com. The team are readily available every weekday in between 08:00 am - 5:00 pm. You can also get in touch with among the healing associations advised by Bet9ja below.
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